Terms and Conditions

All business is undertaken subject to the latest version of the standard trading conditions of our trade associations (as appropriate), which restrict liability and include a jurisdiction agreement. Please refer to the conditions applicable to the territory where the works are performed below:


Please refer to the General Conditions of the Antwerp Shipping Federation.


Please refer to the General Conditions for Ship Brokers and Ship Agents in Germany.


Please refer to the National Association of Latvian Shipbrokers and Shipping Agents General Conditions of Business (


Please refer to the United Shipbrokers and Agents General Conditions and Rules for Dutch Shipbrokers and Agents / Algemene Nederlandse Cargadoorsvoorwaarden.


Please refer to The Singapore (SLA) terms and conditions. Our certificate of membership is here.

United Kingdom (including British Overseas Territory Gibraltar)

For freight forwarding, please refer to the British International Freight Association (BIFA) standard trading terms for EnglandNorthern Ireland, and Scotland. In relation to Gibraltar, the England version shall apply.

For port/liner agency and hub services, please refer to The Institute of Chartered Shipbrokers Standard Trading Conditions.
For warehousing services, please refer to The UK Warehousing Association.

In the event the services provided do not fall into any of the above categories, The Institute of Chartered Shipbrokers Standard Trading Conditions will apply.

United States of America

Please refer to The US trade (NCBFAA) terms and conditions.

Data Privacy

Click here to see our GDPR, Third Party Data and Privacy Notice policy.